about-Town-and-Country-Ford-Pell-City

Welcome to Town & Country Ford of Pell City

Experience Our
Award-Winning Attitude

Family owned. Family operated. Proudly serving Pell City and the greater Birmingham area as the region’s oldest Ford dealer, where every customer is our best customer.

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Family Owned & Operated
Birmingham’s Oldest Ford Dealer
6× President’s Award Winner
#1 Google-Rated Ford Dealer in Alabama

Our Story

Every Customer Is Our Best Customer

We have a simple belief: take care of people, and they will come back. As one of the few truly family-owned and family-operated Ford dealerships in Alabama, we make decisions other dealers cannot, and every one of them is for the benefit of our customers.

Conveniently located between Birmingham and Anniston, we have grown into a destination for new and used Fords, Roush vehicles, Mustangs, lifted trucks, and our own TCcustoms line. Whatever you need, we have the vehicle and the team to make it happen.

“If you take care of someone, they will come back. Everything we do is for our customers.”

Our History

From One Showroom to a 13-Acre Campus

When Steve Watts and Bill Sain bought Pell City Ford in 2009, they saw potential. Today that vision spans a 13-acre campus and one of the most complete Ford experiences in Alabama.

2009

It Started With a Belief

Steve Watts and Bill Sain purchase Pell City Ford, opening with 19 employees, a 9,000-square-foot new-car showroom, a service center, and a lot for used cars and trucks.

2017

A Brand-New Flagship

We replace the original dealership with a 27,200-square-foot glass showroom featuring LED and halo accent lighting. The original building is repurposed for pre-owned sales, inspections, heavy engine work, and detailing, while a massive Quick Lane serves every make and model.

2025

TCcustoms & the Commercial Vehicle Center

A 36,000-square-foot headquarters for TCcustoms and a commercial-fleet service center opens right next door, with lifts rated to 25 tons, new EV charging, and service bays more than doubled to 48. Our team crosses the 100-employee mark.

Today

The Next Generation

Co-owners Mitchell Watts, Kyle Sain, and Billy Sain carry forward what their fathers started, with General Manager Doug Bailey leading the Pell City team. Same family. Same promise. More ways to say yes.

13
Acre Campus
48
Service Bays
100+
Team Members
25
Ton Lift Capacity

Where it all began: the early days of Town & Country Ford of Pell City.

Ford President’s Award Wins
#1
Google-Rated Ford Dealer in Alabama
100%
Family Owned & Operated

Who We Are

Family Owned, Family Led

Town & Country Ford of Pell City was founded by Steve Watts and Bill Sain in 2009. Today their families lead it forward, the next generation building on a foundation of putting customers first.

KS
Kyle Sain
Co-Owner
Second-generation owner carrying on the family legacy of putting customers first.

MW
Mitchell Watts
Co-Owner
Next-generation owner driving the dealership and the TCcustoms brand forward.

BS
Billy Sain
Co-Owner
Second-generation owner focused on people, process, and the customer experience.

DB
Doug Bailey
General Manager
“We’ve come a long way. Everybody pitched in to help us become successful.”

Founded by Steve Watts and Bill Sain · Pell City, Alabama · 2009

Why Buy From Us

The Pell City Difference

Birmingham’s Oldest Ford Dealer
#1 Google-Rated Ford Dealer in Alabama
6× President’s Award Winner
Family Owned & Family Operated
Transparent Pricing, No Hidden Fees
#1 Roush Dealer in Alabama
State-of-the-Art Collision Center
On-Site TCcustoms & Commercial Center

Proven Excellence

Recognized For Doing It Right

President’s Award
Won 6× in Pell City

Partners In Quality
Won 5×

One Ford Elite
Top-tier Ford honor

DealerRater
Dealer of the Year

Premier Club
Award-winning Parts Dept.

Reviews

What Our Customers Say

★★★★★
#1 Google-Rated Ford Dealer in Alabama

★★★★★

Our customers say it best. We are proud to be the highest-rated Ford dealer in Alabama on Google, earned one happy customer at a time.

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In Our Community

Commitment That Goes Beyond Cars

A great dealership gives back to the community that supports it. We are proud partners of the DeMeco Ryans Foundation, which helps kids in disadvantaged situations, and Habitat for Humanity, building homes and bringing neighbors together.

From our showroom floor to our community outreach, everything we do comes back to one thing: taking care of people. That is the Town & Country way.

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Stop By Town & Country Ford of Pell City

Town & Country Ford of Pell City

1103 Martin Street North, Pell City, AL 35125

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Sales Hours
Monday – Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

Service & Parts Hours
Monday – Friday 7:00 AM – 6:00 PM
Saturday 7:00 AM – 4:00 PM
Sunday Closed

Town & Country Ford of Pell City
1103 Martin Street North · Pell City, AL 35125
Sales 659-658-4530  ·  Main (205) 884-0000

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Part of the Town & Country Ford family · Also serving Bessemer at 5041 Ford Parkway · (659) 235-3212