Customer Reviews for Town and Country Ford in Bessemer Bessemer, AL

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Town and Country Ford in Bessemer in Bessemer, AL, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Town and Country Ford in Bessemer, allow us the opportunity to earn your business.


My salesman was Gary Shotts and he has been a God send. He put me to ease right off and made feel as if I was the most important person in his day. He has exceeding any expectations I expected. I had been several places and had been viewed as woman, stupid and blonde but with Mr Gary no so. He was on a mission to help me which I appreciated more than he could possibly know. He calls and checks on me even after the sale so I know I am not just another sale.
Karen H. 2010  Ford   Edge

Matt is agreat guy. This is my 3rd vehicle to buy from him. He gets it when it comes to selling cars.
Powell V. 2010  Ford   Escape

The staff was very friendly and courteous. Scott was a great help and very knowledgeable of the vehicles, financing, etc. I have been a T&C fan and will be for many years to come. My wife and I are a proud Ford family!
Kevin T.   Ford   F-150

My salesperson jerome edwards was great.I was referred to him and I will refer to him also.My experience with town and country was excellent.
Claire B. 2011  Ford   Mustang

Michelle Pope did an excellent job in helping me to purchase my new ford edge. I will recommend her to anyone that I know of in the market for a car. Michelle knew how to program the sync without any assistance, that was very impressive to me. She is very professional and did not waste my time and I appreciate that.
Janet   Ford   Edge

Greg was a great salesperson I have given his number out to anyone that i know that is considering getting a new Ford. Drove 130 miles to get there and only ford place i will go back too. - Brad
Brad 2010   Ford   Mustang

This was my first new car purchase in over 8 years and only being here a short time I wasn't sure who might be a reputable dealership to contact regarding a new car purchase. After deciding a new 2011 Ford Mustang might be a good choice I asked a few long time Birmingham residents who they would consider purchasing a new Ford product from. Town & Country came up a number of time so I decided to drive out to the dealership and give them a try. The dealership was well kept, clean and spacious which can give you a good feeling about the type of people working there. I was greeted with a smile and "How may I help you?" by the receptionist. A salesman was called to the floor and I was introduced to Jarred McCrary. We talked a bit about ourselves and what vehicle I was interested in. We went out to the lot and found the car I was looking for and he introduced me to the features of the '11 Mustang. In short order we took a test drive. He did a great job - respectful and patient during the sales process. We worked together on a purchase price, trade and financing. Bought it right then & there. Took delivery that day. Jarred even introduced me to a few of the folks I'll be working with when I bring in my car for maintenance. Being the #1 Rousch dealer in the state may prove helpful in any performance upgrades I may conider later. Jarred followed up a number of time to make sure I was satisfied with my purchase, answer any questions I had and even to thank me on behalf of Town & Country for purchasing a new Ford vehicle from their dealership. The new car purchase process from Town & Country was very comfortable and refreshing after some of the previous experiences I've had in the past. Well done Jarred and T&C!!! I look forward to working with you in the future. - Timothy
2011   Ford   Mustang

Excellent purchase experience, fast and easy. Thanks to Town and Country Ford and especially to Mitchell Watts. - Lex
Lex 2010  Ford   Ranger

Eddie, First off I want to thank you and Kyle for making this happen. Stacy has been floating on air since we picked the truck up. We actually just made it back to work today. We spent 3 days giving it our "personal touch". She had the windows tinted, dual exhaust installed, and of course a special detail that my knees and back are still suffering from. Needless to say, it is spotless including underneath. I had to buy 2 creepers so we could get under it to make sure there wasn't any dirt hidden anywhere. LOL Please pass along our thanks to Kyle. You two guys are beyond a doubt, the best people I have ever had the pleasure of buying a vehicle from in all my 34 years of driving. If I get a customer survey you can rest assured that your two names will be highly recognized and T&C Ford will get the highest ratings we can give all around. Thanks again Eddie. We truly appreciate all the patience you've had with us and our constant text messaging. ~ Kevin S.
Kevin S. 2010  Ford   F-150 Raptor